We’ve compiled the most commonly asked questions about our recovery programs below. If you don’t see the answer you’re looking for send us a message or call 205-751-4936 today
Reaching out takes courage, and it’s often the hardest part. When you’re ready, we’ll talk it through with you. No pressure, no obligation, no judgment, and every conversation is 100% confidential.
Frequently Asked Questions
Impact focuses on substance abuse with any of the following: alcohol, benzodiazepines, opiates, cocaine, methamphetamine, marijuana and other mind-altering substances.
Our Phase 1 offers a 35-day stay at our facility. However, we have a continuum of programs that can allow clients to stay up to a full year with us.
Our staff is one of the main forces that sets Impact apart from other recovery programs. With our client-to-staff ratio nearing almost 1:1, Impact residents receive individualized and quality care from each director, specialist and counselor. Not only that, but the families of our clients also know their designated director, counselor and recovery coach individually and get updates weekly. Our staff is also unique in that everyone on the Recovery Team is living the way of life we teach. Many of our staff are alumni that have actually been through the Impact program and have been very successful. The culture that has been created is very different from most places in the country. We make recovery an exciting and positive experience!
Yes, we have specifically created our Executive track for just this. We know being a professional, it can be hard to get away and find the time and space necessary for recovery. We have created a specific recovery program that allows this type of individual to be able to access their phone or computer during certain time blocks each day with staff supervision. We hope this helps even more individuals see recovery as a real option for them and eliminates more of the road blocks standing between people and a substance-free life.
Learn more about our Executive Track Program
Yes, we will provide transportation from the airport.
The two closest airports to our facility are:
Absolutely! We have found it extremely important to help families understand this disease and what their loved one is up against.
Families of Impact residents receive:
We also utilize the family component of the 12 Steps program, “Paths to Recovery, Al-Anon’s Steps, Traditions and Concepts” book and companion workbook. Family members are given the opportunity to go through the 12 steps of Al-anon while their family member attends Impact.
“Impactful Families” was designed to support our families while at the same time providing a working group of self exploration and education related to the disease of alcoholism and addiction. Members “work the steps” in a facilitated virtual group setting. In addition, guest speakers from the Impact staff share in-depth about the 4th Step inventory process their loved ones are experiencing on-site at Impact. Once family members have completed the Al-Anon 12 step process, they will have the opportunity to sponsor other new family members and facilitate groups, planting the seeds of recovery and nurturing an ongoing Impact on others struggling with addiction.
Learn more about Impact Families
About a week’s worth of athletic or athleisure clothes will do! There are many activities to do on the grounds, so comfortable, casual clothes are what most individuals opt to bring. We will provide bedding and towels, but if you would like to bring your own, that is certainly welcome. Some like to bring a favorite blanket in the colder months.
Yes; we have a designated PO Box specifically for client mail and packages.
Our Executive Track clients will get access to personal devices during specific time blocks with staff supervision. We do not allow personal devices like cell phones and laptops in our Phase 1 Impact Renewal program for our regular track clients. However, we do provide landline phones and a client computer that our clients may use if staff finds it appropriate. We do have restricted days and times for this use.
We encourage visitation during a client’s family session. We offer these after a 5th step is completed by the client.
Impact does not have a detox on site. We can help get an individual to a premiere detox facility that does accept insurance. We require clients to be fully detoxed before they enter into our Phase 1 program (Impact Renewal).
By appointment only.
Impact is a private-pay, cash-pay program. We’re not able to bill insurance, including Medicare or Medicaid, and we’d rather tell you that clearly now than waste your time later. If cost is a concern, call us — we’re glad to talk it through with you and point you toward other options where we can.
“Impact Recovery is a great place if you’re interested in a 12-step based recovery. Even the owners are very hands on and conduct groups themselves, which is different from any other place I’ve been. The people here really do care about every person.”
— Jason M., Alumnus
“If you’re looking for a place that will really give your loved one a fair chance at learning how to live sober, Impact is the place. The mentors, and really the entire staff, are precious people who truly care. There aren’t enough words to describe everything they’ve done for my family.”
— Emily B., Family Member
“Impact focuses on the solution I desperately needed. The staff relate to you on a personal level and clearly show you how to live a successful life, through genuine care and understanding.”
— Andrew E., Alumnus
“I honestly can’t thank Impact and their entire staff enough! … They showed me that was far from the truth. I can proudly attest to that with today being 90 days sober!”
— Verified Google Review, Client
“As a family member of someone who was supported by Impact, I can not say enough great things. I had the privilege of attending family day for my brother and was impressed by the knowledge of the staff, the rigidness of the program, and the accountability of the participants. … The continued support and outreach we have received by the staff has been stellar.”
— Verified Google Review, Family Member
Our Recovery Programs
If your question isn’t answered here, ask us directly. We’ll give you a straight answer and help you find the right next step, whether it’s for you or someone you love. Every conversation is 100% confidential — no pressure, no obligation.
